Data Privacy

Privacy Information

Dear client,

Protecting your personal data is important to us. According to the EU General Data Protection Regulation (GDPR), we are obligated to inform you about the purpose of collecting, storing, or transmitting data. You can also learn about your rights regarding data protection from this information.

1. Data Controller

Bernhard Dragaschnig
Tanja Schwager
Volkartstraße 29
80634 Munich
Phone: 089 23715496
Email: kontakt@bestplace-coaching.de

2. Purpose of Data Processing

Data processing is carried out to fulfill the contract between you and us and the associated obligations. For this purpose, we process your personal data. Data exchange with third parties only occurs if necessary for fulfilling these obligations. The collection of your data is a requirement for providing the service. If the necessary information is not provided, the order cannot be processed.

3. Recipients of Your Data

We use personal data exclusively for the purpose of providing our services and only transmit data to third parties when necessary for providing our service and billing.

4. Storage of Your Data

We retain your personal data only as long as necessary for the provision of our services.

5. Your Rights

You have the right to receive information about the personal data concerning you. You can also request the correction of incorrect data. In addition, you have the right, under certain conditions, to request the deletion of data, the restriction of data processing, and data portability. The processing of your data is based on legal regulations. Only in exceptional cases do we require your consent. In these cases, you have the right to revoke your consent for future processing. You also have the right to lodge a complaint with the competent data protection supervisory authority if you believe that the processing of your personal data is not lawful.

Competent data protection supervisory authority:
Bavarian Data Protection Authority (BayLDA)
Promenade 27
91522 Ansbach

6. Legal Basis

The legal basis for the processing of your data is Article 9(2)(h) GDPR in conjunction with Paragraph 22(1)(1)(b) Federal Data Protection Act.

7. Collection of Access Data and Log Files

Our website provides information about our services. When you visit our website, information is sent to our website server by the browser on your device. This information is temporarily stored in the server’s log files. The following information is collected:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the accessed file
• Referrer URL (previously visited website)
• Used browser and possibly your computer’s operating system and the name of your access provider

This data is collected and processed to ensure the smooth connection of the website and to display the content correctly. The data is deleted when it is no longer needed. The legal basis for data processing is Article 6(1)(f) GDPR. Our legitimate interest arises from the reasons mentioned above for data collection. In no case do we use the collected data to draw conclusions about your person.

8. Third-Party Services

Google Fonts
We integrate the “Google Fonts” font. Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Maps
We integrate maps from the “Google Maps” service. Provider: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The processed data may include IP addresses and location data of users, but will not be collected without their consent. This data may be processed in the USA.

Google Ads (formerly Google AdWords)
We use “Google Ads” (formerly Google AdWords) on our website. Provider: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). Google Ads allows us to draw attention to our offerings on Google search result pages. Through this service, we can also determine the effectiveness of our respective advertising campaigns. Google uses cookies for this purpose, which are set in your browser after clicking on an ad (usually for about 30 days). No personal data is collected during these advertising measures. I only receive anonymized performance data from Google.

You can find information about data usage by Google on the following website: https://policies.google.com/technologies/partner-sites. You can opt out of personalized advertising by Google using this link: https://adssettings.google.com/authenticated. General information on Google’s privacy can be found at the following link: https://policies.google.com/privacy

WP Statistics
Our website uses the “WP (WordPress) Statistics” analytics plugin. This plugin is provided by wp-statistics.com. The data is used to create anonymized statistics and is stored on this web server. No user profiles are created, and no cookies are set. Visitors cannot be identified personally afterwards.

Appointment Booking and Payment via eTermin
Our website uses the eTermin platform (eTermin GmbH, Im Wiesengrund 8, 8304 Wallisellen, Switzerland) for appointment bookings and billing purposes. For online payments, we rely on the provider STRIPE (510 Townsend St., San Francisco, CA 94103) for processing. This provider is connected through an eTermin interface. Therefore, data may be processed in Switzerland and the USA. You can bypass payment processing through STRIPE by selecting “Payment by Invoice” when booking. Once you click on “Book Appointment,” you will be redirected to eTermin. You can find more information about eTermin’s privacy policy here. STRIPE’s privacy policy can be viewed here. The following personal data may be collected and transmitted if necessary for contract fulfillment: name, date of birth, street, postal code, city, phone, email, notes (free text field), customer number, order number, bank details, credit card information, credit card validity period, credit card verification number (CVC), date and time of the transaction, transaction amount, location.

9. Cookie Settings

To make changes to your cookie settings please use the button at the bottom of the german language version.


If you have any questions, please feel free to contact us.


Your Air Lounge IHHT Team by best.place
Bernhard Dragaschnig and Tanja Schwager

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